Logfinity Call Recording

LogFinity Call Recording solution is the most progressive, ground-breaking customer calls, interaction and screen data recording solution available today. Highly reliable, easily implemented and remarkably effective in virtually any environment, TeleFinity Recording solution can record your multimedia interactions from a wide range of network configurations, VoIP and TDM (Analog, Digital, PRI-ISDN, BRI-ISDN, CAS-R2, E1, T1 and Radio) telephony environments, and across any number of locations. With TeleFinity Recording solution webpage, the user can tag data and events directly from employee desktop application screens to interaction recordings for classification and analysis centered on key business issues.

 

Features:

 

 

Search/Playback
Live Monitoring
Dashboard
Connectivity
Recording Criteria
Tags and notes
Screen Capture
Reports
Compression
Encryption
PCI DSS Compliance
Audit Logs
Backup & Backup Criteria
Security/Users Policy
Scalability
Alarms

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